About

Steep Creative

Web Design & GEO Agency  ·  Vernon, BC

Founder

Falk Baumann

Falk Baumann, founder of Steep Creative

The Technical Depth Most Agencies Can't Match

I started Steep Creative because too many good local businesses were being made invisible by digital systems they didn't understand. A plumber with 20 years of experience and hundreds of happy customers shouldn't be losing leads to a competitor with a flashier website or a bigger ad budget. Good work deserves to be found, and the right digital infrastructure is what makes that happen.

Computers have been part of my life for over 20 years. I got my first one at age 10 and never really stopped. That depth of experience means I don't just follow trends. I understand the underlying systems well enough to know what actually works and why.

Before Steep Creative, I spent over 10 years working in the Oil & Gas industry. In that world, a process either works or it doesn't — there's no room for vague or close enough. I brought that same standard to web work. Client projects get documented, deadlines get met, and nothing ships until it's right.

My focus is on two things: building websites that convert visitors into calls, and making sure those sites show up where customers are actually searching. That increasingly means not just Google, but AI tools like ChatGPT, Perplexity, and Google AI Overviews. Generative Engine Optimization (GEO) is the practice of structuring a site so AI systems can read, trust, and recommend it. It's still early, and most agencies haven't caught up yet.

I work primarily with trades and service contractors across the Okanagan: plumbers, HVAC companies, electricians, roofers, landscapers, and general contractors. Because Steep Creative is a small operation, every client works directly with me. No account managers, no offshore contractors, no chasing someone to get a straight answer.

Location Vernon, BC, Canada
Specialization Web Design, SEO & GEO for Local Service Businesses
Service Area Vernon, Kelowna, Penticton, Kamloops & broader BC
Background 10+ Years in Oil & Gas, 20+ Years with Computers
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Construction Expert & Co-Founder

Cathy Baumann

Cathy Baumann, construction expert and co-founder of Steep Creative, on a job site

20 Years in the Trades

Cathy brings something most web agencies don't have: real, hands-on experience in the construction industry. With over 20 years working in construction, she understands how trades businesses actually operate, what owners care about, and what customers need to hear before they pick up the phone.

Cathy grew up on job sites. Her father is Bernhard Huber of Huber Construction, and she was alongside him from a young age, watching how a real trade operation runs. She didn't learn construction from a textbook. She learned it from someone who built his reputation one job at a time.

That experience is directly useful. When we write copy for a roofing company or structure a service page for a general contractor, we're not guessing at the workflow or the customer concerns. Cathy already knows them. It's the difference between content that sounds like it was written about trades people and content that sounds like it was written by one.

Most agencies hire writers who research an industry and approximate it. Cathy lived it for two decades. That's not something you can replicate with a good brief.

Background 20+ Years in Construction
Specialization Trades Industry Knowledge & Content Strategy
Location Vernon, BC, Canada
Expertise

What Steep Creative Builds

Web Design

High-performance websites built on Astro: fast-loading, mobile-first, and structured for both human visitors and search bots. Every site is built to convert, not just to look good.

SEO & GEO

Traditional SEO foundations (on-page, schema, Google Business Profile) combined with Generative Engine Optimization, so your business gets found on Google and cited by AI tools.

Automation

Custom workflows that handle lead response, follow-up, booking, and invoicing automatically, so you're not losing jobs because you were on-site and unable to answer the phone.

Let's Talk About Your Business

If you're a local service business in the Okanagan looking to get more calls from Google and AI search, a free strategy session is the best place to start. No pitch. Just a clear picture of where you stand and what to fix first.

Book a Free Strategy Call